Shipping for all complete radios is included with the price of the radio; along with any accessories as long as they are purchased at the same time. We will use UPS only for shipping due to their tracking procedures.If you are not 100% satisfied with your purchase you may return it within 7 days of purchase date and, must include all orginal paperwork and box. Any defective merchandise can be returned for a refund or exchange within 30 days of purchase. After 30 days manufacturers warranty will fix or replace the item according to the manufacturers warranty policy. Please check warranty information included with item.